3 Restaurant Problems and Their Solutions

The restaurant business is highly competitive. This means that if your restaurant constantly faces problems and if you do not solve these problems, then you could soon find yourself out of business.

There are a number of common problems that many restaurant owners and managers face. Here are some of these problems, and some solutions for them.

1. Inefficient Restaurant Scheduling

Employee schedules at restaurants are constantly shifting. This is because restaurants often have dozens of staff members and many different shifts. Because of this, it can be a major challenge for managers to keep their schedules organized. This is especially true if the restaurant still uses time cards to keep track of work hours.

Solution – Schedule App

There are a number of excellent scheduling apps that can be extremely helpful for restaurant employee scheduling. The Ximble app is one such restaurant schedule app. The Ximble app allows managers to create schedules, approve shift, shift swap, and time off requests, and even track employee work hours, all from the convenience of their mobile devices! Such apps can be extremely helpful for restaurant employee scheduling.

2. Turnover

Turnover is a major problem in the restaurant industry. This is because many people only work in restaurants for a temporary amount of time. Turnover rates in the restaurant industry average 70-85 %. This makes turnover a highly significant problem.

Solution – Keep employees incentivized to stay, and frequently seek new employees

You can keep your employees incentivized to stay by offering any sort of benefits that you can afford. This can include bonuses for loyalty, bonuses for high amounts of sales, raises for good performance, etc. You can also frequently post job advertisements to job boards such as Indeed.com and Monster.com. This will help to prevent you from experiencing a period when you are too low on employees.

3. Marketing

Along with restaurant scheduling and turnover, marketing can be a major issue for many restaurants. Oftentimes, this is simply because restaurant managers underestimate the importance of it. Many restaurant managers think that by opening a restaurant they will automatically attract high volumes of customers. This is not a guarantee.

Solution – Be very proactive with marketing efforts

There are many, many ways that restaurant managers can market their restaurant. For example, they can create a website, have a blog on the website, create events at the restaurant and publicize them, advertise on the radio, advertise in newspapers, etc. If a restaurant manager wants to optimize the success of his or her restaurant, then he or she needs to take advantage of as many marketing channels as possible.

Karin Jakovljevic

About the author

Karin Jakovljevic

Karin Jakovljevic is the head of marketing at Ximble, a powerful, cloud-based workforce management system, simplifying employee scheduling and time tracking for retailers, restaurants and small businesses.

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