3 Ways Technology is Revolutionizing the Restaurant Industry

The restaurant industry is highly competitive. Because of this, any advantage that can help a restaurant to stand out, or operate more efficiently is usually very appealing to restaurant owners and managers. In the past few years, a number of developments in technology have begun to revolutionize the restaurant industry.

Restaurants that can best take advantage of new technology can stand to gain a lot. Here are some of the tops ways that technology in restaurants is revolutionizing the restaurant industry.

1. Payments

For many decades now, the primary way to pay at restaurants has been with either cash, or a credit or debit card. While these methods work fine, they can often be slow and time consuming. This is because the server has to print out the bill, deliver the bill, take up the card or the cash, go and print out a receipt, bring the receipt and the change back, and then wait for a tip. That is a long process, and it limits the speed with which restaurants can turn tables.

However, with new technology, many restaurants are vallowing customers to pay with electronic kiosks that are located at the tables. This can dramatically reduce the amount of time it takes to pay. Also, many restaurants are now even allowing customers to pay directly through their phones. This can be even faster.

2. Scheduling

In the past, a lot of restaurant scheduling was done with printed out schedules and time cards. Now however, there are apps that allow restaurant managers to do their scheduling on their mobile devices. Mobile scheduling restaurant technologies are incredibly convenient.

Ximble is an example of one such scheduling technology. Ximble is a restaurant schedule app that allows managers to make employee schedules, approve time off, shift, or shift swap requests, and even clock employee work hours all from a mobile device. This handy app can save restaurant managers a lot of time and stress. It is also incredibly convenient for employees.

3. Data-Driven Decisions

Technology in restaurants can now be used better than ever to make the most out of data. For example, restaurant managers can use data from online reviews, sales figures, inventory, and other sources to identify key trends and insights that can help them make better decisions.

Point of sale, or POS, systems can be used to keep track of a lot of data electronically. These devices are extremely useful, and restaurants who make use of them can have a strong advantage over any competitors who do not.


When helpful new restaurant technologies are used effectively, they can be a tremendous asset to restaurants. Not only can new restaurant technology make restaurants more efficient, but it can also help to generate more sales and to make the restaurant more profitable over all. So make sure you look into new technologies that can help your restaurant, such as the ones listed here!

Karin Jakovljevic

About the author

Karin Jakovljevic

Karin Jakovljevic is the head of marketing at Ximble, a powerful, cloud-based workforce management system, simplifying employee scheduling and time tracking for retailers, restaurants and small businesses.

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