3 Ways to Improve Retail Employee Scheduling

Although sometimes overlooked, scheduling can have a substantial impact on a retail business’ success. The reason is because scheduling is directly correlated to employee job satisfaction, and also to proper business management.

In the retail industry, the turnover rate for employees is almost 70%! Ineffective retail employee scheduling can be a contributing factor to this high turnover rate. Improving employee scheduling for your retail business can help you to reduce your turnover rate, while also increasing employee job satisfaction. Further, it can save you money.

Here are 3 great ways to improve retail employee scheduling!

1. Use a Work Schedule App

Work scheduling apps can be incredibly helpful when it comes to retail employee scheduling. The reason is because work scheduling apps, such as the NimbleSchedule app can allow managers and employees to view the work schedule from anywhere, all from the convenience of their mobile devices.

With retail scheduling software, managers can make their work schedules, keep track of time clocks, approve or deny shift or shift swap requests, and even use analytics to help them optimize their schedules.

Employees can clock their hours, request shifts, make shift swap requests, and easily have access to the work schedule from anywhere there is cell service or wifi. These apps simply make employee scheduling much more swift, effective, and hassle free. They are a strong upgrade to traditional work scheduling methods.

2. Make Your Work Schedule One Month in Advance

Making your work schedule one month in advance can help to give your employees the time that they need to plan their personal lives around their work schedules. If you don’t give your employees adequate time to do this, then it can create a lot of stress for them.

How can they plan a dentist appointment, or coordinate their child school pickups with their husbands or wives if they don’t know when they will be working?

Giving employees sufficient time to organize their personal lives by providing their work schedules one month in advance can help to keep your employees happy, and thus less likely to quit. This can reduce your turnover rate and help save you money by preventing you from having to go through the expensive and time consuming hiring process again.

3. Try to Avoid Keeping Employees “On Call.”

Just as not posting work schedules far enough in advance can be problematic and stressful for employees, so too can keeping employees “on call.” If an employee is on call, this means that he or she can be called into work at any moment.

Being on call can be extremely frustrating for employees. The reason is because even though they are not technically at work, they cannot fully relax, or plan things for this time, because they could have to appear at work at any moment.

So, preventing employees from having to be on call, and making your work schedules so that employees are truly off duty when they are not at work can be of great help when it comes to improving your retail scheduling.

Karin Jakovljevic

About the author

Karin Jakovljevic

Karin Jakovljevic is the head of marketing at Ximble, a powerful, cloud-based workforce management system, simplifying employee scheduling and time tracking for retailers, restaurants and small businesses.

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