Because managers are authority figures at companies, the way they act, and the things that they say can have a strong influence on the employees who work under them. A good business manager can have a strong positive influence on the employees he or she manages. Good managers can boost morale and help generate a sense of team spirit and cohesion.
However, business managers who are negative and say things that they shouldn’t can cause employees to lose enthusiasm for their jobs and they can lower morale. In some cases, these managers can even cause the employees to resent them, or to resent the company. Here are 5 phrases you should never use as a manager.
1. “I don’t pay you to think.”
The problem with this phrase is that if you say it, you are implying that the person is little better than a robot, and is only there to perform brainless tasks. Saying this can also give your employees the impression that you don’t value their intellect. If your employees feel that you don’t value their intellect, and that you don’t want them to think, then they are unlikely to ever tell you if they have a good idea.
2. “What’s wrong with you?”
If an employee makes a mistake, you don’t need to imply that something is fundamentally wrong with him or her. Doing so is only going to make the person feel insecure, and bad about himself or herself. Rather than causing your employees to have confidence issues, and fill them with self-doubt, it is better to simply explain to them how to correct the mistake in a respectful manner.
3. “I hate my job.”
If you are in a managerial position, and you hate your job, then that is unlikely to inspire confidence for the employees you manage. In fact, it is probably going to make them think that upward progression in the company is a waste of time because it doesn’t lead to a satisfying job.
4. “We have always done it like this.”
The problem with this phrase is that bad business managers often use it as an excuse to be lazy and to ignore new solutions that could be better. Tradition does not necessarily equate to efficiency and effectiveness. It is better to be open to new ideas, so employees are encouraged to innovate and improve.
5. “You’re stupid.”
Saying this to an employee can instantly cause that person to not like you, and to lose any sort of passion for his or her job. Who wants to work hard for a boss who insults them? Insulting employees can cause them to quit. It also can have a strong morale lowering impact. It is best to refrain from insulting employees, especially calling them stupid.