Managing a restaurant can be a complicated endeavor. The reason is because there are many moving parts that have to be organized and handled effectively. Employees come and go, there is usually constant competition, and customers can be difficult to please. So, being a great restaurant manager can definitely be a challenge. Here are five great tips to make you a better restaurant manager.
1. Have a positive attitude.
The attitude of a leader can have a tremendous impact on the rest of the team. This is true for many different types of teams in many different areas of life. If you give off a frantic, angry, resentful vibe, and you talk down to your employees, they are likely to become discouraged, and not provide their best work. However, if you treat your employees with respect, and have a positive attitude, this can have a strong helpful impact on your team.
Great managers know that they cannot do everything themselves, and they don’t exhaust themselves trying to. It is much more effective for managers to delegate tasks to the proper employees. If you can effectively delegate, and keep each part of the restaurant organized and on task under sub-leaders then this can help you be more effective as a manager.
3. Use Scheduling Software.
Work schedule maker, such as the NimbleSchedule App can really help managers when it comes to employee scheduling. The NimbleSchedule App can help managers approve shift, shift swap, and time off requests, adjust the schedule remotely, track employee work hours, and even view schedule analytics, all from a mobile device. This software can be very helpful when it comes to helping you become a better restaurant manager.
4. Prioritize Customer Service.
Customer service can be extremely important for restaurant managers. The reason is because many people will come back over and over again to a restaurant simply because the service is good. So, if you can remember the names and food and beverage preferences of your regulars, this can help them to feel valued by your restaurant. That feeling of being valued could help incentivize them to return.
5. Be Fair.
It can be bad for employee morale if you let some employees get away with certain things, and punish others for the same offenses. It is better to be fair, so everyone is on the same page, and all your employees have a clear understanding of the rules and expectations of your company. This can help provide a sense of order and clarity to your restaurant.