In 2015, the turnover rate for employees in the hospitality industry was 72.1%. With so many restaurant employees coming and going on such a frequent basis, it is important for restaurant owners and managers to know how to keep their teams motivated.
Hiring new employees can be time consuming, tedious, and expensive. Also, after they are hired, the new employees must be trained, and become acclimated to the restaurant. So, it can save restaurants a lot of time and money to keep the employees they already have at the company for as long as possible. Proper motivation is key for doing this. Here are some great tips for motivating employees in the restaurant industry.
This could be a gift card or a cash prize to the employee who sells the most food or beverages at the end of the month. It could also be something along the lines of an extra paid day off. Whatever you choose, creating bonuses to use as incentives can be an extremely effective strategy for motivating your team.
2. Employee of the Month Campaign
Giving public recognition to an employee who has performed extremely well in the past month can be a great way to motivate your employees. Who doesn’t love a little public recognition for their hard work?
3. A Break Room
Having a break room is a simple concept, but it can be an extremely helpful way to create motivation for your employees to stay at and work hard for your company. Working long hours at a restaurant can be tiring and stressful, so giving your employees a space, possibly with a TV, or a foosball table, where they can relax for a few minutes can be very appreciated by your staff.
Compliments from managers or restaurant owners can be powerful. Simply telling your employees every once in a while that they are doing a great job, or that you are happy with how they handled x, y, or z, can go a long way. One thing that employees commonly worry about is whether or not their boss thinks they are doing a good job. So, letting them know that they are can be very motivating for employees.
5. Invest in Your Team
You can do this by hiring professional restaurant industry trainers to give special training to your staff. You can also schedule some team building activities for your staff to help them become stronger as a group. These activities can also be very fun for your staff. If your staff feels like you are investing in them, then they will feel more valued by the company. This can help motivate them to continue working for you.
If you own or run a restaurant, and you have been wondering how to motivate your team, following all these tips can help you on your way to creating a motivated, loyal staff!