The Cloud Workforce: How and Why?

Cloud workforce solutions are now almost ubiquitous, in every office, at one level of implementation or another. Understanding why is more important than ever. Read more

By Karin Jakovljevic

Multiple Time Zone Employee Shift Scheduling: Advantages and Necessities

Multiple Time Zone Employee Shift Scheduling: Technology Advances Make it Easier than Ever.
Multiple time zone employee shift scheduling wasn’t always a necessity. A simple call center could get by with an old fashioned bulletin board. Even with multiple employee shifts, you post the shifts and hours and hope your people are good enough to show up. Read more

By Karin Jakovljevic